was never properly armed.
The SI cares about hours. Nobody owns the business outcome the project was funded to produce.
and the next one inherits a TPM tool nobody trusts.
The software is rarely the problem.
Process design that translates straight into RACI, change impact assessments, comms plans and team training. Not slideware. Working artefacts the delivery team uses on day one.
Change management run as part of the rollout, not bolted on at the end. Leadership alignment, stakeholder mapping, comms cadence, training design.
Vendor-agnostic. I'll tell you the truth about BlueShift, Exceedra, Salesforce Consumer Goods Cloud, Vividly. I work for you, not the licence renewal.
The same lead from kick-off to adoption. Not a partner pitch followed by a junior delivery team you've never met.
Building and delivering TPM rollout for a global FMCG manufacturer across five markets. Process maps that feed directly into RACI, change impact assessments, comms plans, and team training.
The same TPM process is now being adapted to extend into RGM markets that don't run TPM at all.
Twenty years inside FMCG commercial teams before I founded ClearGoal.
Senior Commercial Manager at Coca-Cola Amatil. APAC Delivery Manager at Wipro Promax. I've sat on the client side. I've sat on the vendor side. I know the meeting where the project quietly stops being defended.
ClearGoal exists because TPM rollouts kept failing for the same reason, and nobody was hired specifically to fix it. Vendors deliver software. SIs deliver hours. Almost no one owns the business outcome the project was funded to produce. That's the gap I work in.
If you're picking a platform, mid-rollout, or sitting on a system that never delivered, the diagnostic is the fastest way to know where the real risk is.
30 minutes. No deck. No pitch. You leave knowing what's working, what isn't, and what to do next.
